OPay Digital Services has dismissed as false a viral notice claiming that the fintech company would suspend its operations and embark on an indefinite break from Tuesday, September 1, 2026.
The clarification came on Sunday, August 30, 2026, after the purported notice circulated widely on social media, urging customers to withdraw their funds from OPay accounts before the alleged shutdown.
The fake publication, presented as an “Official Note” from OPay Digital Services Limited, claimed that the company would stop attending to transactions and account-related services from September 1 until further notice.
It further advised customers to remove their funds from their OPay accounts “as soon as possible” to avoid alleged inconvenience.
However, OPay, in a response published through its verified social media platforms, described the notice as false and assured customers that its operations would continue.
In a message titled “This is FALSE!”, the company said, “OPay is not going on break by September.”
“We’re here, and we’re going nowhere!”
The fintech company also urged members of the public to scrutinise the viral publication, pointing to inconsistencies it said could help users distinguish the fabricated notice from its genuine communications.
“True OPay users know how to identify our official communications,” the company said, urging customers to look out for the red flags and verify information before sharing it.
OPay further directed customers to rely on its verified pages for authentic updates, using the hashtag #OPayIsOkay in its social media response.
The company identified several inconsistencies in the circulating publication, including the use of an incorrect logo, spelling errors and an unfamiliar communication template, which it said were indications that the notice did not originate from OPay.
Reacting separately, OPay’s Vice President, Public and Government Affairs, Maxwell Loko, described the viral publication as “false, malicious and misleading.”
Loko said OPay was not shutting down and warned customers against making financial decisions based on the fabricated message.
“This post is false, malicious and misleading.”
“OPay is not shutting down, and customers should not be misled into withdrawing their funds based on fabricated information,” he said.
He urged members of the public to disregard the publication and rely exclusively on OPay’s verified communication channels for information concerning its services and operations.
Loko also warned that deliberate dissemination of false information capable of creating panic or undermining confidence in a financial institution could have legal consequences.
“The deliberate spread of false information designed to cause panic or undermine confidence in a financial institution is a serious matter and may have legal consequences,” he said.
The development has raised concerns over the potential impact of fabricated financial information, particularly when such claims instruct customers to urgently move or withdraw their funds.
OPay’s clarification means customers should not act on the viral September 1 shutdown notice, as the company has expressly stated that it has no plan to suspend its operations.
The fintech company has therefore advised customers to verify major announcements through its authenticated communication channels before sharing information or taking financial decisions based on viral posts.
